5 Signs It’s Time to Find a New Pest Control Provider


With summer quickly approaching, many homeowners are looking to update their homes. While home renovation projects are a popular choice, home maintenance is also essential. One of the best ways to maintain and care for a home is to have the proper pest control services.

Not all pest control solutions are created equal. Many homeowners unknowingly have overpriced or subpar pest control services. Let’s discuss the signs that finding a new pest control provider is time.

Persistent Pest Problems

When dealing with pest control, encountering persistent pest problems even after numerous treatments is a sign that the current approach might not fit your situation. This issue underscores the importance of having pest control solutions specifically tailored to address the unique challenges of your environment. 

A generic, one-size-fits-all strategy is often ineffective because it must consider the distinct characteristics and requirements needed to manage pests in different settings effectively. Therefore, if you find yourself continuously facing pest issues despite ongoing treatments, it’s a strong indication that a more customized and targeted pest control method is necessary to resolve your pest problems efficiently.

Reputable pest control providers such as Moxie Pest Services will ensure that there are as few pests in the home as possible. If a homeowner is beginning to experience a rise in pests or an infestation (despite scheduling regular pest control), it is time to find a new provider.

Poor Communication and Service

Effective communication and dependable service are fundamental in pest control, as in any service-based industry. Experiencing difficulties in reaching your pest control provider, delayed responses to your questions, or encountering frequent tardiness or complete absences from scheduled appointments without prior notice all point towards subpar service quality. 

A trustworthy pest control provider must maintain open communication lines with their clients. This means promptly updating you about treatment dates and any modifications to the planned service and setting clear expectations for the outcomes following a treatment session. If these aspects are lacking, it’s a clear indication that the level of service could be significantly improved, suggesting that it might be time to consider a more reliable pest control partner.

Lack of Transparency

Transparency is crucial in building trust between you and your pest control provider, especially regarding the safety and well-being of those living or working on your property, including pets and children. If you find that your pest control provider is not forthcoming with information about the chemicals and methods they use for treatments, or if you feel that your safety concerns are not being fully addressed, it’s a strong indicator that the service may not be the best fit for your needs. 

An open and honest provider will ensure you are well informed about the substances being used and the procedures followed during pest control treatments, giving you peace of mind regarding the safety of your environment. In cases where such transparency is lacking, consider searching for a new provider who values and prioritizes clear communication and safety.

No Follow-up or Preventative Measures

A comprehensive approach to pest control involves much more than just addressing the immediate issue; it also includes implementing follow-up services and providing preventative measures to ensure that pests do not return. 

If your pest control provider fails to offer these critical services or their follow-up efforts seem lackluster, it’s a sign that your property might not be receiving the full spectrum of protection it requires. 

Effective pest management should always be proactive as well as reactive. This means that after treating the current infestation, a reliable provider should schedule follow-up visits to monitor the situation and advise on how to prevent future infestations, covering everything from sealing entry points to adjusting landscaping or storage practices. These services are necessary to ensure that your provider is fully committed to safeguarding your property against pests in the long term. This indicates that exploring options with providers who offer a more thorough and preventative-focused service may be beneficial.

Increasing Prices Without Improved Results

Rising costs for pest control services are understandable, given the influence of factors such as inflation, increased cost of materials, or enhanced service offerings. However, it’s only justifiable when noticeable improvements in service quality or outcomes accompany these price increases. If you find yourself paying more without experiencing better results or receiving additional benefits, it’s a clear sign that the value of the service could be keeping up with the cost. 

This scenario suggests that your current pest control provider may not be delivering the best possible service or value for the money you’re spending. In such cases, it becomes reasonable and necessary to consider exploring other providers offering more effective pest management solutions or a better cost-to-service ratio. Seeking a new provider could improve pest control results and provide a more satisfactory and cost-effective service experience.

person cleaning the living room

More Probable Signs

  1. Lack of Customization in Service Plans: If your pest control provider offers only generic, one-size-fits-all service plans without considering the specific needs of your property, it might not be the best fit. Effective pest management often requires customized solutions based on the type of pests, the extent of the infestation, and the unique characteristics of your property.
  2. Use of Outdated Methods or Technologies: The pest control industry continually evolves, with new advancements in technology and methods for effectively managing pest populations. If your provider is stuck using outdated techniques, they may be less effective in resolving pest issues.
  3. Frequent Technician Turnover: High turnover rates among technicians can lead to consistency in service quality. Experienced technicians familiar with your property and its specific pest control history are invaluable. Frequent changes can disrupt this understanding, potentially leading to less effective treatments.
  4. Inadequate Pest Identification and Analysis: Proper identification of pests and a thorough infestation analysis are crucial for effective management. If your provider consistently correctly identifies pests or accurately assesses the situation, their treatments may not target the actual problem, leading to ongoing issues.
  5. Negative Reviews or Feedback: While no company is perfect, consistently negative reviews or feedback from other customers can be a red flag. These may highlight recurring issues with the provider’s service, effectiveness, or customer relations that you might also experience.
  6. Lack of Professional Affiliations or Certifications: Professional affiliations with industry organizations and up-to-date certifications are signs of a pest control provider’s commitment to best practices, ongoing education, and quality service. A lack of these credentials may indicate a lower service quality and reliability standard.
  7. Unwillingness to Address Recurring Infestations: If your provider seems indifferent or unwilling to address the root cause, it’s a sign of poor service. A committed provider would work diligently to modify their approach until the issue is resolved.
  8. You’ve Found Signs of Termite Damage: One pest that travels in large numbers can destroy a home and make a house impossible to sell. The dreaded termite is the worst nightmare for homeowners. There are many possible signs of termite presence in a home. Bubbly paint, softwood, sawdust buildup, or tiny wings left near cracks or windows are all signs of termites in the house. Termites also thrive in damp environments in or near the home.

photo of person disinfecting the kitchen


Don’t hesitate to make the switch. All in all, pest control services are essential for maintaining the integrity of a home. Whether the issue is minor or a more extensive infestation occurs, pests can cause disastrous results in a home. But luckily, a pest issue does not have to be permanent. Pest problems can easily be solved by researching and using a reputable provider. These services can also be environmentally conscious and moderately priced.

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