Do you want to make your practice more efficient?
Perhaps you need to attract more patients or lower your overheads?
Whatever your goals for your medical facility, the below blog will tell you everything you need to know to transform your practice into a lean mean money-making machine.
1. Streamline scheduling
Scheduling appointments can be incredibly time-consuming for your admin staff and can have a detrimental impact upon the customer service that you deliver.
Fortunately, there is a simple solution. Online scheduling, which is both on-demand and available around-the-clock, can allow your patients to book an appointment online in a matter of minutes.
No more unnecessary phone calls to your practice. No more frustration for both your staff and your patients. Just simple and effective scheduling 24/7.
2. Use locum management
If you use locum pharmacists at your practice, you are probably already aware how time-consuming, and at times stressful, it can be to book and manage them.
However, all this wasted time and effort can easily be eliminated by using a locum management service such as the one offered by Workflare.
Book, manage and even pay your locum doctors via their intelligent software and save up to 30% in the long run.
3. Provide text and email reminders
One of the most effective ways to boost productivity in your medical practice is by providing automated text and email reminders to your patients.
Not only will this save your administrative team time on the telephone, but it will also help to reduce your number of no-shows and make the appointment process easier for your patients.
Text and email reminders can be customized to suit your practice and can be sent a few days before an appointment or as little as 24 hours beforehand.
4. Invest your staff’s wellbeing
Employee burnout is becoming increasingly commonplace in the workplace, and even more so in demanding industries such as the health sector.
To reduce sick days and make your employees work to the best of their abilities, it is vital that you invest in a wellness program for your staff.
This does not have to cost a fortune and can be as little as ensuring that your team have a good work/life balance, that you offer flexible working hours and that you are vigilant about their mental health. It can also be a good idea to know the most common signs of burnout so that you can recognize it and intervene before it is too late.
5. Offer staff training
If you want your employees to be happy working for you and feel invested in your medical practice, then you need to ensure that support them in their career development.
As well as sharing information with your staff about your practice and your goals for the future, it can also be highly beneficial to offer regular staff training programs so that your employees feel like they are supported in their careers and that they can progress within the company.