Exactly what does freight forwarding entail?

An australian freight forwarder coordinates and executes the movement of goods internationally on behalf of the shipper through strategic logistics planning. As part of their responsibilities, freight forwarders negotiate freight rates, track containers, provide customs documentation, and consolidate freight, among other things.

Businesses with the capability of executing strategic logistics plans benefit from the lucrative opportunities created by imports and exports. Shipping internationally can, however, be a complicated process.

It requires:

  • It is essential to have in-depth knowledge of the customs standards and protocols, which can differ from country to country and even from port to port
  • The ability to solve problems swiftly and effectively, no matter what the weather, technology or human nature throws at us, is essential for timely travels.
  • As a supply chain is dependent upon the parties propelling it, it must have an instinct for building networks.

Moreover, you have to obtain a license.

As globalization continues, international supply chains will become more prevalent. It is defined by them. There is a freight forwarder wherever customs brokerage, business planning, warehouse scheduling, cargo insurance, and cargo management are needed, and that is where freight forwarders are located.

A Freight Forwarder’s Role

The following can be summarized as a day in the life of a forwarder:

Shipment Tracking

It is important for forwarders to utilize a Transportation Management System (TMS) to ensure transparency throughout all stages of a shipment’s journey.

Customs Brokerage

The customs brokerage license is necessary for this critical component of forwarding. Import/export processes require extensive documentation that can only be managed and submitted by licensed brokers.


Forwarders may have a warehouse that can accommodate their customers’ commodities (or parts of commodities), but most of the time, they will arrange storage at an affiliate warehouse within a convenient distance.


There is no easy way to negotiate with carriers for the most cost-effective shipping rate. To negotiate this deal effectively, you must balance the pros and cons of your cargo type, time flexibility, credit status, space/tonnage requirements, etc., with the interests of carriers.

Cargo Space Scheduling

Coordinating and scheduling cargo space effectively are two of a forwarder’s most valuable skills. The freight forwarder will have the chance to show off their expertise here if you hire them to manage logistics. An experienced planner can determine whether a shipment can be consolidated, whether timely sailings can be secured, and whether intermodal shipping is feasible. ‘Logistics’ is all about cargo scheduling.

Consolidating Freight

It’s not uncommon for freight forwarders to have several clients who need to ship shipments that do not require a full container. A less than container load (LCL) forwarder can provide freight consolidation services that allow multiple smaller consignments to be shipped together on the same container. When this happens, shipping costs are split amongst all participating customers based on the cargo’s dimensions.

Supplying Cargo Insurance

A cargo insurance policy can be provided to you by the forwarder of your goods, also known as a freight insurance policy. When goods are damaged or stolen during transit, it is important to have cargo insurance in place in order to reimburse the loss payee.