How can businesses benefit from toll-free numbers?


Do you have your own business? Want to make your company more successful? Of course you do, and what better way to do so than to get a toll-free number?

To achieve success, it’s crucial that clients from all over the world can reach your business. Whilst having a website and email address, and regularly updating your social media platforms, will help massively – it’s worth having a toll-free number assigned to your business too.

What are toll-free numbers?

A toll-free number is a dedicated phone line that is free to callers. Instead, the recipient (you) will pick up the bill. Knowing that they won’t be charged a single penny for the time spent on hold – waiting to be put through to a member of staff – or talking to an employee, existing and prospective clients are more inclined to make contact with your business.

Here we look at just a few of the benefits toll-free numbers can bring to businesses, including small start-ups and large multinational corporations alike. So, if you’ve been toying with the idea of getting one of these numbers, but are yet to take the plunge, or you’re unsure whether it’s something your business could gain from, read on.

4 ways toll-free numbers can benefit businesses:

1. Give your business legitimacy

Sure, you could advertise your products and services on social media to get your brand out there, but it’s not going to help you to establish credibility with your customers. Having a toll-free number will add legitimacy to your business and customers (old and new) will recognise you as a serious contender in the business world – one they can trust and rely on.

2. Boost customer satisfaction

Providing good customer service can help your company to be more successful – retaining customers and improving your corporate image at the same time. Often, customers would prefer to pick up the phone and speak to someone if they have a question or query as opposed to composing an email or sending a private message on social media. In which case, setting up a toll-free number is a great idea, and customers will feel reassured knowing they can contact you at any time, without being charged an arm and a leg.

3. Increase sales and collaborations

Generating sales is the number one goal of every business. Aside from coming up with new marketing strategies, running exciting campaigns and developing and improving products, you should also consider getting a toll-free number. These numbers give potential clients the incentive to call your business – either to find out more about your company or a certain product or service. And, let’s face it, callers will be more likely to make a purchase after they have spoken to a representative and got the answers to their questions.

4. Portability

If the only thing stopping you from getting a toll-free number is the fact you may relocate overseas or across the border, then you need not worry. Toll-free numbers are portable which means you can forward calls to any other phone whilst you move, and customers will still be able to get in touch with you. What’s more, once you get a toll-free number, it’s yours to keep – whether you move out of the country or change providers.

So, what are you wating for? To find out more about toll-free numbers, or to set up a number, get in touch with G-Tele – the number one provider of toll-free numbers in more than 140 countries.

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