5 Ways to Use Customer Feedback to Improve Your Business

5 Ways to Use Customer Feedback to Improve Your Business

How do you use the feedback from your customers? A lot of businesses take the time to collect feedback by emailing customer satisfaction surveys, or through review sites like Yelp, but many just stop there. Customer feedback is marketing gold. According to studies, 92% of consumers around the world trust word-of-mouth recommendations … Read more