Many businesses feel that they are not made for the internet and that their customers are probably not even present online. They feel they need to provide their customers with a more personalized experience. Then they need to hear some statistics.
3.8 billion people were present on social media in January 2020.
In 2018, around 1.8 billion people worldwide purchased online.
Around 50% of people shop online more than do from the store.
Now if these stats aren’t enough to convince you to build a digital presence, let’s take a look at some of the benefits that it offers.
A brick and mortar business cannot be physically present everywhere at all times. The only way you can do that is to be present digitally.
Digital presence has no boundaries and you can target customers outside of your city or even country. By being present on social media and search engines, you can reach thousands of potential customers.
By enabling a strong digital presence, customers from all over the world will be able to gain information about your brand by just one click.
Establishes You As An Authority
Like many Greenville SEO firms would tell you how important it is to create a good public image and build trust, digital presence helps you do just that.
By regularly creating and distributing content in the form of tutorials, webinars, ebooks, blogs, and videos, you get to establish yourself as an expert in the industry. You also get to build a brand presence.
Next time your audience is looking for the product or service that your company provides, they will think of you.
Impressive First Impression
Did you know 81% of shoppers search for a product online before making a purchase? This is why you should have a strong digital presence. It gives you a chance of creating a lasting impression on your potential customers.
A good digital profile and appealing web design will get your business noticed and leave a lasting impression in their minds.
Maximum Customer Engagement
Being present digitally allows you to know your customers well. Gone are the days when you had to put tireless effort to gather data about your potential customers.
Digital marketing, when done well, can give you great insight into your customers’ preferences and buying behavior. Being active on social media helps you engage with your customers and speak with them directly.
What is the maximum time you have kept your store open for? Probably for 16 hours at a stretch. That’s one limitation that is not there with a digital presence. You are there digitally 24*7 and 365 days a year.
This allows you to distribute information and sell your products or services to your potential customers even when you are sleeping or are on a holiday. What can be better than that?
Helps Build Strong Relationships
Online presence is all about reaching out to more customers. Having a well-established website and social media channels presents wonderful opportunities to connect, engage, and build strong relationships with your customers.
By answering their queries in real-time, you can build trust, loyalty, and turn potential customers into paying clients.
The digital age is here to stay!
In case your business is still not there on the internet, it’s never too late to start. Get your business profile up and running on social media platforms. Build an effective SEO strategy. Your efforts will definitely pay off.
Hopefully, this was helpful.