Are you having problems with your furnace? You may be dealing with the heat getting cut off or not distributing heat throughout your home evenly. When these problems occur, you may be in a rush to choose a random HVAC contractor that can respond to the problem.
However, you want to take your time and find the right service provider as it can make all the difference. You can pay reasonable rates, ensure the problem is fixed, and get the kind of service you deserve. Here’s what you should be looking for when it comes to furnace repair:
1. Check Online Reviews
It’s easy to evaluate a company’s reputation these days. All you need to do is go online and look for their business. You can use websites like Google, Yelp and the BBB. You want to see that they have received high ratings and raving reviews from customers. This shows that they are offering exceptional services to their customers.
2. Ask About Warranties and Guarantees
Not all contractors can be trusted. They may do a shoddy job so that you have to call them again for additional services. That’s why it helps to go with a professional that will offer offer you a guarantee or a warranty. Many companies will provide you with a guarantee that the furnace will run without any problems, or they’ll come back and fix it for you for no additional charge.
Some may even offer you extended warranties if your furnace is in good condition or new. They’ll replace the parts they’ve installed if the furnace repair they worked on breaks down again. The warranty shows how confident they are in the repair work and the parts they’ve used for repairs.
3. Ask for Certification and Insurance Information
You want to see that the repair company has the proper HVAC certification to be able to work on furnaces and other related issues. Remember, there are many connections to furnaces from the electric line, gas line, chimney, to the vents. You want to make sure that the contractor has the necessary training and experience.
In addition, the repair person should have insurance. They may get hurt during the job or damage your property due to mistakes. The insurance policy should cover any costs that are incurred in these events. Almost all HVAC companies that are legit will have insurance and be bonded to protect themselves and their clients.
4. Check for Their Availability
Furnace problems can happen at the worst of times. The furnace may stop working all of a sudden during a cold winter night. That’s why you want to look for a company that will send technicians out late into the night and during weekends. Keep in mind that the company will charge extra if you need emergency services, so it helps to ask their emergency service rate.
5. Check How Long The Company Has Been in Business
Furnace repair is something that does require a lot of experience. There are so many different aspects of the furnace from the electrical, gas, to the ventilation. Professionals also need to understand how to work with different types of furnaces. This is why you want to see that the company has been in business for many years.
6. Be Wary of Companies that Give You Quotes Over the Phone
There’s no way to tell what it will take to fix your furnace. Every furnace is a little bit different, and you have to see everything in person to get an idea of what the problem is. If a company tries to sell you by offering you a quote, then it may be too good to be true.
Yes, if you ask the company for a general estimate, you may receive a general range of how much you can expect to pay. However, a reputable company will always tell you that they will need to evaluate the problem in person first. Many companies will offer free in-home consultations, so make sure you jump on them.
The main point here is that you want to take your time when looking for a company that repairs furnaces. Repairs can be costly and complicated, so you want to make sure you hire a company that’s experienced, competent, insured, and fair.